Knowledge base
Kidlo Apps
➤ Apple-iOS
● I would like to cancel my subscription.● I have an active subscription but the content is locked. How do I restore?
● I have taken a subscription through website but the content is locked.
● Can I share my subscription on multiple devices?
➤ Google-Android
● I would like to cancel my subscription● I have an active subscription but the content is locked. How do I restore?
● I have taken a subscription through website but the content is locked
● Can I share my subscription on multiple devices?
➤ Amazon-Android
● I would like to cancel my subscription.● I have an active subscription but the content is locked. How do I restore?
● Unable to access content on kids FreeTime device.
➤ Others
● Can I use the app on my PC?● Can I access the activities offline?
If you are facing any issues with the app, kindly share the following information with us:
1. Device (iOS/Android/Amazon).
2. Issue details.
3. Screenshot or small video if possible.